Online Help Topics:
• Payment Options
• Return Policy
• Security Information
• Shipping Information
• Shipping RatesPayment Options
We are proud to accept Visa, Mastercard, American Express and Discover Cards.Return Policy
Returned merchandise will only be accepted if returned within 30 days of shipment date with The Melting Pot World Emporium's authorization. Returns must be accompanied by invoice number, date of purchase, reason for return, and the name of whomever approved the return. Merchandise must be received back to our warehouse in an undamaged, unused, and 100% sellable condition. Returned merchandise is subject to shipping and/or handling charges. All approved exchanges will be subject to shipping and/or handling charges.
Defective merchandise must be sent back to The Melting Pot World Emporium by the customer. If the merchandise is deemed defective, The Melting Pot World Emporium will replace it with the exact same piece of merchandise free of charge.
The Melting Pot World Emporium has the right to refuse service of any kind to anyone. Your return must be authorized by a The Melting Pot World Emporium Customer Service Specialist. If an unauthorized package is sent to The Melting Pot World Emporium it will be refused and returned to sender. The Melting Pot World Emporium will not be held responsible for the condition of any returned packages, and we will not return any broken or mishandled merchandise to the customer.Security Information
The Melting Pot World Emporium is dedicated to providing a 100% secure and pleasant shopping experience. We guarantee that your data is 100% secure on our servers and that extra measures have been implemented to assure your information is well protected. In addition, we are constantly updating our servers to make sure they have the latest security patches and updates, and are constantly monitoring our services for possible exploits. Our servers are monitored 24 hours a day, 7 days a week, 365 days a year for hacker attempts and all have active port monitoring as well as hardware firewalls to prevent any unauthorized access. All credit information is also masked from The Melting Pot World Emporium employees. As you can see, our highest priority is our customer's safety and we are constantly working to provide the best customer service possible. Read on below to find out more about data encryption and to verify our secure certificate.
Our secure certificate was purchased and is maintained by GoDaddy Inc. and may be verified by clicking the link to the right. This certificate assures that your information is transmitted securely through a minimum of 128 bit data encryption.
|The Melting Pot World Emporium is proud to offer USPS as our primary shipping provider. We offer a variety of services ranging from overnight service to standard ground, and free standard ground for orders over $75 (orders must total over $75 after discounts, and before taxes, or shipping costs). Orders normally ship in 24-48 hours from the first business day after the order is placed (unless items are out of stock). Please allow extra time (1-3 days) during peak holiday months (November 20th to December 24th). Tracking Numbers will automatically be emailed to you. If your order is on backorder you will be emailed with an ETA. Shipping Prices are calculated per size, weight and delivery location. Orders are processed M-F 9am to 5pm Pacific Time. All orders placed after 5pm PST on Thursday will be processed Monday morning.
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